In order to succeed in today's competitive environment, credit union staff are being requested to change from "order takers" to sellers of organizational products. The ProCon Sales Training process puts service in front of sales. We assist in the development of a "consultative sales methodology."
Our Process includes extensive time in developing the skill of executive and management staff in managing the sales culture. We will assist in the review of product manuals and data systems as part of the development of the sales management process.
Only after the organization has fully committed to and understands the cultural implications will we begin the actual training of front-line staff. Our process also includes sales tracking tools and , if desired, the development of a sales incentive system, designed to compliment the compensation strategy and culture.